How do I get to the head office?

From the Harare CBD, travel north along 2nd Street (Sam Nujoma). After crossing The Chase Rd by Ashbrittle Shops, turn ate the second left turn to enter Mount Pleasant Business Park.

How much does it cost to send a small package?

Prices vary greatly depending on which destination you need to send your cargo/package. The best way to obtain an estimate is to either contact the specialist, get a quote or come to the Cooper & Jones Global Logistics Office.

Can I speak by telephone directly with some of your specialists?

Yes, our solutions design teams are globally aligned while in possession of local knowledge. They work closely with our customers to get in depth understand of your needs and finding the optimal solution addressing these needs.

Do you offer sea transportation ?

We can ship goods in our own containers, and offer a wide selection of transportation options backed up by the latest information systems. We have experience and expertise in providing a wide variety of transportation options, including third country shipping.

Do you offer transport for liquid cargo?

Cooper & Jones Global Logistics takes advantage of the experience and expertise it has built up over many years, while using the latest technology to ensure the safe, precision-oriented transportation of all types of cargo, be it liquid substances or gas.

What are the payment terms?

Payment is due in full at time of service.

Is there any refund policy if I am not satisfied?

We offer a satisfaction guarantee on all our products.

What do I do if I need to cancel a shipment?

In order to cancel or reschedule an shipment you must call the Cooper & Jones during business hours (Mon to Fri: 8am-5pm) or fill out our online contact form to cancel transportation with the center of customer service. Please note that all messages left after 5PM will not be checked until the following day. All deposits are non-refundable.

Do I need prior consultation?

Prior to each service, Cooper & Jones will work with you through an in-depth consultation. 

How can I track shipment?

You can track your package by sending an email to: